Contact
The fastest way to reach the RafayGen team is email: sphfcomms@gmail.com
What to include
- Support / bugs — the prompt you used, which agent, and a screenshot if you can. Most issues are reproducible from exactly that.
- Tier payments — after paying for Go, Plus or Extreme via NayaPay or UBL bank transfer, send your payment reference and the email of your RafayGen account for manual verification.
- API access & partnerships — tell us what you’re building; see the developers page first.
Before you write
The documentation answers the most common questions — agents, images, documents, the voice orb and OCR — and the blog has step-by-step guides.