Contact
One address, and the founder reads it.
No support tier, no ticket queue and no bot in front of the inbox — which is a feature at this size and will not survive scale, so use it while it lasts.
What to include
Each of these gets answered faster with one specific detail attached.
- Support & bugs
- The prompt, the agent you had selected, and a screenshot.Most issues reproduce from exactly that, and almost none reproduce from “it didn’t work”.
- Tier payments
- Your payment reference and the email on your RafayGen account.Go, Plus and Extreme are verified by hand after a NayaPay or UBL transfer — usually within a few hours.
- API & partnerships
- What you are building, in a sentence or two.Read the developers page first — it says plainly what is and is not ready.
- Press
- Anything from the press kit that you cannot find in it.Facts, photographs and usage terms live at /press.
Direct
- Phone
- +92 327 2701575Pakistan Standard Time.
- Who answers
- Abdul Rafay AmirFounder & sole engineer, RafayGen AI
Before you write
The documentation covers agents, images, documents, the voice orb and OCR, and the blog has the step-by-step versions. If the answer is in either of them you will get a link back rather than a faster answer — and if it is not, that gap is itself worth knowing about, so say so.
Make room for your next idea
Or ask RafayGen itself.
Put the question to the thing you are asking about.